In case of emergency:
24 hours/day, 7 days/week, 365 days/year
Please dial 01-773-166, ext. 3443 (If in Malawi) or 011-265-1773-166, ext. 3443 (if in the U.S.).
Please state that you are a U.S. Citizen, your name, your passport number, and the type of emergency that you are facing. The security personnel will then forward your call to the appropriate person to assist you.
In the event that the land line is malfunctioning, please call the following mobile number 0999-591-024 and 0888-734-826 (if in Malawi) or 011-265-999-591-024 and 011-265-888-734-826 (if in the U.S.)
The ACS (American Citizen Service) office is open to the American public for non-emergency services from 8:00 am to 11:00 am and 1:30 pm to 4:00 pm on Tuesdays and Thursdays, except U.S. and American Holidays.
Emergencies will be handled on a case-by-case basis. The Embassy's Consular Section provides a full range of Consular services, including: renewal/replacement of passports, registering U.S. citizens, certifying the citizenship of American children born in Malawi, providing information and advice on obtaining medical or legal assistance, processing requests for Social Security and Veterans Benefits, and emergency assistance in case of illness, injury, arrest or death. We also accept petitions from Americans who wish to sponsor the immigration to the U.S. of resident relatives.