Emergency Contact
The ACS (American Citizen Service) office is open to the American public for non-emergency services from 8:00 am to 12:00 noon and 2:00 pm to 4:00 pm on Tuesdays and Thursdays, except U.S. and American Holidays.
Emergencies will be handled on a case-by-case basis. The Embassy's Consular Section provides a full range of Consular services, including: renewal/replacement of passports, registering U.S. citizens, certifying the citizenship of American children born in Malawi, providing information and advice on obtaining medical or legal assistance, processing requests for Social Security and Veterans Benefits, and emergency assistance in case of illness, injury, arrest or death. We also accept petitions from Americans who wish to sponsor the immigration to the U.S. of resident relatives.