American Citizen Services

The ACS office is open to the Malawian/American public from 8:00 am to
12:00 noon and 1:30 pm to 4:30 pm  on Tuesdays and Thursdays and 8:00 am to 1:00 pm on Friday, except U.S. and Malawian holidays.

Emergencies will be handled on a case-by-case basis. The Embassy's Consular Section provides a full range of Consular services, including renewal/replacement of passports, registering U.S. citizens, certifying the citizenship of American babies born in Malawi, providing information and advice on obtaining medical or legal assistance, processing requests for Social Security and Veterans Benefits, and emergency assistance in case of illness or injury, arrest or death. We also accept petitions from Americans who wish to sponsor the immigration to the U.S. of relatives resident.

The Embassy's Consular Section can also:

Distribute payments from Social Security and Veterans Administration, assist with absentee voting and selective registration and provide U.S. tax forms.

Current information about Malawi and advice for Americans visiting or living here is also available in the Consular Information Sheet on this country. We also recommend that travelers check the State Department's website travel.state.gov for information on any country they plan to visit, and consult general advice to Americans abroad.

Consular officers cannot act as travel agents, banks, lawyers, investigators, or law enforcement officers. They may not find employment, obtain residence or driving permits, act as interpreters, search for missing luggage, or settle disputes with hotel managers. They can, however, tell you how to get help on these and other matters.

Individuals seeking more specific information can call +265 (1) 773-166 during regular working hours. Faxes can be sent to +265 (1) 774-976; please be sure to provide a return fax number.